Privacy Policy
Effective Date: 08/09/2024
At Rafin Group T/A Nalgo Consulting LTD (“Rafin”, “we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Website, Rafingroup.com (the “Website”). By using our Website, you consent to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
- Contact Information: Name, email address, phone number, mailing address, and other identifiers you provide when you fill out a form on our Website, subscribe to our newsletter, or contact us.
- Account Information: If you create an account, we may collect your login credentials, username, and password.
- Payment Information: If applicable, we may collect your payment details when you make a purchase on our Website.
- Browsing Information: We collect information about your device, browser type, IP address, pages visited, and the duration of your visit. This data helps us analyze trends and improve the user experience.
- Cookies: We may use cookies or similar tracking technologies to enhance your experience on our Website. You can control your cookie preferences in your browser settings.
2. How We Use Your Information
We may use your personal and non-personal information for the following purposes:
- To Provide Services: To deliver the products, services, or information you have requested.
- Communication: To respond to inquiries, provide customer support, and send updates or newsletters if you have subscribed.
- Marketing: To send promotional emails, offers, and marketing materials that we think may be of interest to you. You can opt-out of marketing communications at any time.
- Website Improvements: To analyze usage patterns and improve the functionality and design of our Website.
- Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party service providers who perform services on our behalf, such as payment processing, website hosting, and email marketing. These providers are bound by confidentiality agreements.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet or electronic storage method is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request to correct or update inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can unsubscribe from marketing emails by following the instructions in those emails. You can also disable cookies in your browser settings.
To exercise any of these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to personalize your experience, analyze usage trends, and gather information about your browsing habits. You can control cookies through your browser settings, but disabling cookies may affect your experience on the Website.
7. Third-Party Links
Our Website may contain links to third-party websites. Rafin Group T/A Nalgo Consulting LTD is not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective when posted on this page. Your continued use of the Website after any changes to this Privacy Policy signifies your acceptance of those changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@rafingroup.com
